Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Delivery charges will depend on the value of item and the destination from our stores.
Which payment methods are accepted in the Online Shop?
Cash and mobile money
How long will delivery take?
From 1 to 3 days
How secure is shopping in the Online Shop? Is my data protected?
Yes Your data is protected we have implemented policies to do so.Read More
What exactly happens after ordering?
For us Outline Ventures we do branding after making orders we engage clients in on how there products and signages has to be customized to to meet there needs.
Do I receive an invoice for my order?
You will receive the following documents some of which will require you to put a siganature.
- invoice
- receipt
- delivery note
- receiving note
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Inquiries Will Be Answered